Refund Policy
A Legal Disclaimer
Refund Policy - The Basics
Thank you for shopping with YooperWear. Below is our Refund Policy outlining the process and conditions for requesting a refund.
1. Refund Eligibility
To be eligible for a refund, items must be returned within 30 days of receipt. Items should be in their original condition, unworn, and with all tags and packaging intact.
2. Non-Refundable Items
Certain items are non-refundable, including:
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Sale or clearance items
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Custom or personalized products
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Gift cards
3. Refund Process
To initiate a refund:
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Contact us at info@yooperwear.com to request a return authorization.
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Ship the item back to us using a trackable shipping method.
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Once we receive and inspect the returned item, we will process your refund to the original payment method within 5-7 business days.
4. Shipping Costs
Original shipping costs are non-refundable. You are responsible for return shipping fees unless the return is due to a mistake on our part.
5. Exchanges
If you wish to exchange an item, please follow the same return process and place a new order for the desired item.
6. Damaged or Incorrect Items
If you receive a damaged or incorrect item, contact us immediately at info@yooperwear.com. We will arrange for a return or replacement at no additional cost.
7. Changes to Refund Policy
YooperWear reserves the right to update this Refund Policy at any time. Changes will be posted on this page with an updated effective date.
8. Contact Us
For any questions or to request a return, please reach out to Mr. Logan Avena at info@yooperwear.com.
Thank you for shopping with YooperWear!
Generally speaking, a Refund Policy often addresses these types of issues: the timeframe for asking for a refund; will the refund be full or partial; under which conditions will the customer receive a refund; and much, much more.